Declaration of Accessibility for the website karta.tarnowskiegory.pl

The Municipal Office in Tarnowskie Góry undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities. The accessibility statement applies to the Tarnowskie Góry Resident Card website.

• Date of publication of the website:
  2025-03-19.
• Date of last significant update:
  2025-03-19.

Compliance status with the Act

Thewebsite is partially compliant with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities due to the non-compliance or exclusions listed below.

Non-compliant requirements

• Not all videos have subtitles for Deaf persons. If a video you wish to view does not have subtitles, please tell us and we will try to rectify this as soon as possible.
• Not all graphics have alternative descriptions. If an image you wish to view does not have an alternative description, please let us know. We'll try to fix it as soon as possible.

Reasons for non-compliance

• Text and text-graphic documents, documents created in programs designed to create presentations or spreadsheets, published before 23 September 2018 are exempt from accessibility.
• We are short of time but we are trying very hard and still learning how to ensure accessibility.
• Maps are excluded from accessibility.
• Videos that were published before the Digital Accessibility Act came into force.

Preparation of the accessibility statement

Statement prepared on:
2025-03-19.

The declaration was prepared on the basis of a self-assessment carried out by the public entity.

Date of last review of the declaration:
2025-03-19.

Keyboard shortcuts

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Feedback and contact information
If you have problems accessing the website, please contact us. The contact person is Tomasz Trzcionkowski, dostepnosc_zabytki@tarnowskiegory.pl. Contact can also be made by calling +48323933769. Requests for inaccessible information and complaints about inaccessibility can be made through the same route.

Handling accessibility requests and complaints

If you encounter any problem with the digital accessibility of our website, you can contact me. My name is Slawomir Niesłony and you can write to me at s.nieslony@tarnowskiegory.pl or call me on +48 32 3933650.

Write to me with your request for digital accessibility. Provide your details, that is, your name and how to contact you. For example, by email or telephone. Of course, you must then provide an e-mail address or telephone number. Also tell us exactly what the accessibility problem is.

You can also request alternative access that is most convenient for you. For example, to read an inaccessible letter or to describe the content of a video.

We will try to deal with the matter as quickly as possible, although please note that this may take up to 7 days. If the matter proves difficult and I find out that I will not be able to make it in that time, I will let you know before the 7 days expire. I will inform you how long it may take to ensure digital accessibility. It may take up to 2 months, but no longer.

If it turns out that it is not possible to provide accessibility, I will offer you alternative access. This has been previously described. You can agree or disagree to this.

If it happens that I refuse to provide you with accessibility or alternative access, you can make a complaint. In your complaint, describe the whole situation and send it to my institution.

If this also does not help and you have exhausted these options, you can write to the Ombudsman.

Ombudsman's website

Architectural accessibility

Town Hall - Municipal Office in Tarnowskie Góry
Market Square 4
42-600 Tarnowskie Góry
see description of architectural accessibility

Town Hall in Tarnowskie Góry
Sienkiewicza 2
42-600
view description of architectural accessibility

Mobile applications

• Tarnowskie Góry Resident Card

Additional information

• Information about our activities in easy-to-read text (ETR).
• An up-to-date report on accessibility provision.
• How to apply for a Polish Sign Language interpreter.
• The website gives you the opportunity to request a PJM interpreter online free of charge.

• We have prepared in easy-to-read text (ETR) services such as Mobile Official, Family 5 plus, waste segregation, a description of the tasks of the Environmental Protection Department, and making and collecting an identity card.
• We are in the process of updating information about our activities in sign language (PJM).
• We also have basic communication cards prepared.
• Virtual Office - which is an interactive map of the office that will help you get an idea of the layout of the office. Unfortunately, it is not accessible to visually impaired people, but we are working on this.

If you have a need you can always contact the Office of Accessibility, Urban Architecture and Historic Preservation for assistance. The office is in room number 10 in the Spectrum Building at 2 Sienkiewicza St. There are architectural and information and communication accessibility coordinators working here.

• The accessibility declaration has been prepared in the
  Accessibility Declaration Generator.

Files to download

• Information on the scope of the Authority's activities - easy to read and understand text - ETR
• Information on the scope of the Authority's activities - machine-readable text.
• Information on inaccessibility
• Request for Architectural and Communication Accessibility
• Request for digital accessibility
• Identifier - Annex No. 3 to the Regulations for Provision of the Mobile Official's Service
• Detailed catalogue of services provided under the Mobile Official - Annex No. 1 to the Regulations
• Regulations for Provision of the Mobile Official's Service - Annex No. 1 to the Regulation